One Practice. One Dedicated Point of Contact.
Your patients deserve a personal experience,
not a revolving door of support staff.
When you work with me, you work directly with me. I handle your communications personally, allowing me to build familiarity with your practice and develop genuine rapport with your patients.
As your dedicated virtual assistant, I become an extension of your team - not just another outsourced service. Your patients know who they're speaking with, I know how your practice operates, and you have the peace of mind of knowing who's representing your business every time they reach out.
You get reliable support. Your patients get consistency. Your practice gets a dedicated team member without the need for an in-house hire.
PAckage One: foundational support
This package is designed for solo providers and lower-volume practices that need reliable administrative support without the need for full-time phone coverage.
BEST FOR: Solo practitioners, new or growing clinics, and practices with a low-to-moderate volume of virtual client inquiries (website & email).
WHAT YOU GET:
- Inbox Management
- Schedule Setting/Management
- Voicemail Call-Backs
- Internal Clinic Communication Support
- JaneApp Specialization & Troubleshooting Support
Investment: $750+HST per month
Contact Me Here!
package Two: more hands-on support
This package is designed for clinics that need a more hands-on level of administrative support to keep client communication running smoothly throughout the day. It's ideal for practices experiencing increased appointment requests, client questions, and a busier schedule, while still wanting a warm, professional point of contact for their clients.
BEST FOR: Multi-Disciplinary practices and established clinics with a moderate to high volume of client calls and daily inquiries.
WHAT YOU GET:
- Phone Line Management (live call/text answering)
- Inbox Management
- Schedule Setting/Management
- Internal Clinic Communication Support
- JaneApp Specialization & Troubleshooting Support
Investment: $1,000+HST per month
(~1 hr/day avg)
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Package three: dedicated ongoing support
In addition to comprehensive communication and scheduling support, this package includes personalized clinician support to help keep your practice running smoothly behind the scenes. It provides the extra level of support that helps your team stay organized, responsive, and focused on delivering exceptional client care.
BEST FOR: Quickly growing or high volume clinics
WHAT YOU GET:
- Phone Line Management (live call/text answering)
- Inbox Management
- Schedule Setting/Management
- Internal Clinic Communication Support
- JaneApp Specialization & Troubleshooting Support
* Personalized Clinician Support:
- Rescheduling days due to illness
- Sending reminders
- Following up with unscheduled patients
- Ensuring intake forms are completed
- ETC. (can be personalized as needed)
Investment: $2,000+HST per month
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BILLING SUPPORT ADD-ON’s
Take billing tasks off your plate with ongoing support for the day-to-day administrative side of patient billing. From sending invoices and recording payments to following up on outstanding balances, I help keep your billing process organized so you can spend less time behind the scenes.
BASIC BILLING:
$100/practitioner per month
WHAT YOU GET:
JaneApp Payment Handling
Updated Payment Methods Retrieval
Monitoring e-Transfers
Accounts Receivable Support (chasing down outstanding payments)
Responding to routine billing questions
2. BASIC + INSURANCE BILLING:
$200/practitioner per month
INCLUDES EVERYTHING AVOVE, PLUS:
Preparing and submitting insurance claims (JaneApp + external portals)
Checking claim status
Following up on unpaid claims
Identifying rejected/denied claims
Resubmitting corrected claims
Insurance payment posting
Tracking outstanding insurance balances
Following up with insurance providers
Basic insurance billing correspondence
PLEASE NOTE: I do not offer billing assistance for WSIB & HCAI